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Did you know that there are over 575,000 people estimated to be blind or vision impaired in Australia? And, significantly, over 70 percent of them are aged 65 or older. It’s crucial that we address the pressing need for accessible tools to assist in their daily tasks. One area of concern is medication management, which can be particularly challenging.��

That’s where �±�����ٱ��-�貹��® Low Vision comes in. It’s a specially designed dose administration aid that empowers individuals with low vision to effectively manage their medications.

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Recently, Gerard Stevens AM had the opportunity to discuss the development of Webster-pak LV and shed light on how this innovative solution can bring positive changes. Listen to his insightful conversation with Gaytana from Radio 88.3 as they explore the importance of accessibility in medication management and the small details that can make all the difference.��

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At Webster-pak, we’re committed to making a meaningful impact on the lives of those with low vision. By providing tools and solutions that cater to their specific needs, we strive to enhance independence and well-being.��

Listen to the Interview Here Contact Us

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Increased use of electronic medication charts in aged care facilities could transform outcomes for the elderly, improving prescribing and management of medication and reducing harm.

Read the Article

The post Aged Health Magazine – May 2023 appeared first on ���سԹ�.

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Great chat over the weekend between Gerard Stevens and Peter Greco from Vision Australia Radio, regarding the importance of Parkinson’s medication and taking it at the right time. April is Parkinson’s Awareness Month and today in Australia, more than one person every hour will hear the words ‘you have Parkinson’s’ for the first time, making it a critical time to increase awareness about managing the disease.��

Listen to the interview

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For further information, or to place an order, contact ���سԹ�’s Customer Service team on 1800 244 358 or email info@webstercare.com.au��

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Webster-pak 6 Dose (Parkinson's) Contact Us

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Aged Care Today Magazine – Autumn 2023

Read the Article

To give you peace of mind, make sure your eNRMC provider can fulfil the following requirements:

• All medicines, including S8s, can be prescribed without a paper-based prescription.
• Data access is real-time, supported by the Cloud, but can also operate offline in WiFi blackspots. This is especially important in rural and remote areas.
• It is an end-to-end system that supports direct communication between the aged care home, the prescriber and the pharmacist. Having to use phone, fax and standard email adds confusion and unnecessary steps in the process.
• There is flexibility in the type of medication packing systems available to meet the differing needs of consumers.
• There is interoperability throughout the system and its components.
• The functionality is streamlined so no need to log in and out of system components.

The post ACCPA Aged Care Today Magazine – Autumn 2023 appeared first on ���سԹ�.

The post “Right Medication, Right Dose, at the Right Time” has Never Been so Assured appeared first on ���سԹ�.

Listen to Dr Ross Walker as he talks all things Webster-paks with Perth Pharmacist Andrea Aired, on 2GB’s Healthy Living Show. ��

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Our Most Important Safety Feature: Photo Identification

Safe Medication Administration Relies on Facial Recognition

Computers may have surpassed the human brain at many tasks, but not yet with facial recognition, which is a highly evolved human capability. As a result, photo identification remains a crucial feature of systems that involve high-risk security and support human safety.

So it makes sense to apply this policy within .

The Face of RACF

RACF staff face huge demands – often run off their feet, with limited opportunity for high-level training to manage increasingly high-care needs of residents.

In such environments, often with locum staff, we must employ the best systems. This involves, maximising RACF staff adherence to duties and tasks, and minimising the risk of a harmful error impacting on a resident.

The systems employed by your facility need to be intuitive to support staff adherence to protocols. They should also offer an easy rhythm to daily tasks which supports efficiency and job satisfaction. The ‘icing on the cake’ – adherence offers the ultimate comfort that errors aren’t being made.

We Never Forget A Face

Facial recognition is a skill that requires no training. For this reason, the resident photo is a core element of all systems we develop for RACFs. From our gold standard medication system, Unit Dose 7^®, to our iconic �±�����ٱ��-�貹��® Multi Dose, and our convenient alternative, the Portion-pak^® system. A large, high resolution colour image will quickly confirm the identity of residents.

The extra-large colour image of the resident on the front cover is also a feature of ���سԹ�’s RxMedChart medication chart. In fact, photo identification remains the most consistent safety feature throughout our extensive range of medication systems, charting and software options.

Within busy RACF environments, where errors have life and death consequences, employing photo identification protocol is a ‘no-brainer’ decision. A simple glance can confirm with confidence, that the person in front of you matches the identity on your list.   

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Why A Unit Dose Medication System is Right for Your Facility

Unit Dose medication packs are the safest and most compliant type of dose administration aid for Residential Aged Care Facilities. ���سԹ� developed the Unit Dose 7^® system to simplify medication management, and bring safety and ease to your rounds. The Unit Dose 7^® Webstercard is a disposable version that is lightweight and efficient.

Unit dose medication packs are safer for residents because they help reduce the risk of medication errors. The Unit Dose 7 system is more efficient for packing pharmacies, and consequently more economical for aged care facilities. With improved safety and efficiency in medication administration, facilities can better manage professional resources and focus on patient care.

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Applying the ‘Kaizen’ principle to achieve efficient workflow and productive medication packing. 

By AM B.Pharm, FPS, AACPA, FASCP*

One of my guiding principles has its roots in the assembly lines and corporate meeting rooms of post-war Japan. ‘Kaizen’ describes the process of continuous quality improvement. It is the belief that everything can be improved through ongoing trial and error. A ripple from the smallest positive change can create a flow that achieves the most productive and cost-efficient processes across an organisation.

I was first introduced to Kaizen by a manufacturer who described how a machine operator becomes ‘as one’ with the machine. The operator can pick the slightest change to the rhythm or sound. Allowing them to intervene early, which can be crucial to prevent a bad batch or a machine failure.

So what does a post-war Japanese industrial concept have to do with pharmacy? Eliminating issues within any process improves productivity and output. This means fewer recalls and a corresponding reduction in costs. Quality therefore costs less. It makes sense to me.

The concept of Kaizen offers similar applications in pharmacy. We get into a zone of concentration – being totally in the moment – where we can almost intuitively identify when something is out of the ordinary, irrespective of however slight an irregularity might be. It is both an art and a mindset.

Kaizen inspired the fundamental thinking I put into the MedsPro® Medication Packing Solution. MedsPro arose from my desire to ensure we achieve the same accuracy in manually hand-packing medication as we get from the completely automated MedsPro® Packing Robot.

Successfully applying the Kaizen concept creates an environment of movement and rhythmic momentum. 

The first step in applying this concept to the development of the MedsPro solution was to make sure everything is in reach – no more than one-and-a-half steps. The one-and-a-half steps actually came from a staff member who played netball. For the technician preparing a �±�����ٱ��-�貹��® or Unit Dose 7® pack, having everything they need within one-and-a-half steps, helps to foster a rhythmic momentum. With this rhythm comes productivity and quality output.

We have zero tolerance for error in pharmacy. We have a responsibility to ensure the protection of the community and those most vulnerable. The systematic – almost automatic – process of MedsPro helps cut packing errors to zero.

The MedsPro solution creates a productive packing rhythm with numbered and colour-coded shelving positions to store the medication. These features ensure the most frequently used medications are always closest to the packing technician to improve their flow of movement. The MedsPro process is a unique workflow solution, acknowledged and strengthen by our current patents.

Before MedsPro I remember watching staff packing out of the ‘integrity bags’. They were sitting and working diligently, no doubt, but I never really had a sense of how efficient or productive they were.

Now I can ‘feel’ the efficiency just by standing in their workspace. I can measure their productivity through the reporting and audit trails. I don’t have to guess. I can tell which staff are more productive than others. That matters when staff put in the effort to optimise their performance above and beyond others. Why should they not be acknowledged and rewarded?

Achieving and feeling the rhythm makes the work more interesting and actually reduces stress. It’s the same as the meditative concept of being in the moment. Letting muscle memory guide our packing process has a soothing effect, as well as being most efficient. Our staff feel this way and no I have no doubt yours will too. The greater the rhythm, the fewer the interruptions, the closer you get to achieving the Kaizen principle.

The closer we get to achieving ‘pure’ Kaizen, the greater the accuracy in outcomes, and the greater reduction in mistake-related costs.

In my pharmacy we packed 574,000 individual doses of medication over a five-week period without even one ‘correction’ required. In this context, ‘correction’ is a soft term where the pharmacist checking packs identifies an anomaly before it is delivered to customers. It’s about never allowing a mistake to get out. Never the wrong medication. Never the wrong dose. The sense of achievement is palpable!

If you operate with MedsPro now, or plan to in the future, my best advice is to set it up as we recommend. It is an optimised system; a practiced process to follow. Doing so will achieve immediate benefits in productivity enhancement, incredible accuracy and flexibility.

This is one more innovation that continues to have a direct benefit to medication management safety. It is also a win-win situation: reducing the chance of error means reducing patient risk; and greater efficiency helps to keep costs down. It’s the perfect example of why quality costs less.

* Gerard Stevens is founder and Managing Director of ���سԹ�, Australia’s leading provider of state-of-the-art medication management systems.

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March 2nd, 2020 9:00am AEST

New ���سԹ� Website Enhances the Experience of Pharmacy and Aged Care Clients

Medication management industry leader ���سԹ� has launched a new website (webstercaredev.wpenginepowered.com) with cutting-edge content to enhance the experience of their customers, including pharmacies, registered aged care facilities, community carers, doctors and the general public.

The new website provides curated content that focuses on the specific needs of each group, with a range of features to keep them up to date on the latest industry news and product innovations, plus useful resources to help pharmacies to market and grow their business. 

Our new website is designed around the needs of our various customer groups, focusing on content that is tailored to their needs. It is all about adding value,” says ���سԹ�’s Managing Director Gerard Stevens AM.

“We really want to provide everything at our customer’s finger tips, enabling them to explore what is happening in their sector, plus product updates and promotional materials.

Customers can gain access to all the promotional resources needed to boost their Webster-pak business, including customer guides and more.

It also includes helpful ‘how-to’ guides, tips and videos on ���سԹ�’s latest product releases and wide range of medication management solutions all in one place.

The website provides curated information for the following groups:

• Pharmacy: tips and resources to help grow their business with the Webster-pak range, automation and software.
• Aged care: to optimise medication safety, facility processes and resident care.
• Doctors: to monitor patient progress, observe dosage adherence and reduce incidents.
• Community carers: to monitor medication adherence with solutions tailored for community carers.
• General public: information on how to take the worry out of taking medication, giving independence and quality of life

For more information, visit webstercaredev.wpenginepowered.com

ABOUT WEBSTERCARE®

���سԹ�® is an industry leader in medication management, committed to delivering quality solutions with a focus on patient and resident safety. Gerard Stevens AM, company’s founder and a registered pharmacist, has a relentless passion and commitment to research, development and better patient care, enabling ���سԹ� to remain at the forefront of this industry. His innovations are used throughout the pharmacy, aged care, community and health sectors and his commitment has even led to better health outcomes for Aboriginal and Torres Strait Islander communities. ���سԹ� has developed more than 600 products and services that each offer smart solutions to medication management.

For more information about the resources available to you from ���سԹ�, go to: webstercaredev.wpenginepowered.com

Issued by

For more information, please contact:

Greg Townley, 0414 195 908 greg@lanhammedia.com.au

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