We all want the best possible health outcomes for our patients.  For many seniors, the ability to remain independent and at home means being able to manage complex medication regimes. While a (DAA) offers this initial guidance, some patients may require further support.

Here are 4 supportive ���سԹ� tools, that can help promote positive medication regimes in the home and community:   

�ʾ���-���Dz�®

Get the pills without the spills!

As a pharmacist, there is zero tolerance for error when preparing patient medications. We understand the attention and care involved in packing and checking each �±�����ٱ��-�貹��® medication pack. Which is why it’s so important that your patients take their medications just as you’ve prepared.  This means without spills. 

A seemingly simple task, such as removing medications from a blister pack, can be challenging for those suffering from poor eyesight, arthritis, or poor dexterity.

The �ʾ���-���Dz�® device is designed to make removing pills from a Webster-pak a safe and easy process. Collecting medication becomes simplified when using the Pil-Bob. When the foil is pierced with the device’s serrated tip, medications drop directly into the cup.

�±�����ٱ��-�貹��® Fridge Magnet

Keep medications in sight and never miss a dose.

The fridge is one of the most frequented places in the home – even more so in the midst of a pandemic. For those customers struggling to remember to take their medications a specially designed Webster-pak Fridge Magnet can be used to hang, and keep medications visually prominent at all times.

PocketProfile Medicines List

You could save a life.

In times of emergency, having access to a patient’s list of current medications can be crucial. For a patient to be treated in the most efficient and accurate manner, these details will be known to the relevant health professional.

The PocketProfile Medicines List is small enough to be kept in a wallet. It can easily be printed via your ���سԹ� MMS software.  MMS can also prompt updated reprints when a change is made to your patient’s profile – a service valued by the customer.

When I took the PocketProfile into Emergency, the registered nurse loved it because it included the generic name.

-Ian Pavey, Community Patient NSW

Clamshell-pak Day Out

Going out for the day?

Customers like practical solutions when it comes to supporting their medication regime. The Clamshell-pak Day Out offers a secure, compact and hygienic solution for housing medications when on-the-go.

For any DAA, simplicity is key. The colour-coded storage compartments for breakfast, lunch, dinner and bedtime help to easily identify dosage times.

Patients can simply transfer required medications into the day out pack, leaving remaining medications in their Webster-pak.

Medication management doesn’t have to be tricky. A little bit of extra support, and fully utilising the tools available, can make all the difference to a customer’s health and satisfaction.

For further details, or to place an order for any of these supportive tools, contact us on 1800 244 358.

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���سԹ� Recognised As Top 10 Most Innovative Company in Australia 2020

Today, ���سԹ� was honoured to be recognised as one of Australia and New Zealand’s Most Innovative Companies. The prestigious annual list, published by The Australian Financial Review and Boss Magazine, is based on a rigorous assessment process managed by Australia’s leading innovation consultancy, Inventium, in conjunction with a panel of industry expert judges.

���سԹ� was honoured to rank #4 on the healthcare list, for the second year in a row, from over 600 nominated organisations across Australia and New Zealand. The assessment measures a top innovation implemented in the past two years. Specifically, the judges look at how valuable the problem is that the innovation is solving, the quality and uniqueness of the solution, and the level of impact that the innovation has had. Inventium also assesses internal elements such as innovation culture, strategy, resources and process, which demonstrate a sustainable and repeatable approach to innovation.

���سԹ� was thrilled to be recognised for their role in the launch of the , a new clinical document within My Health Record to reduce medication-related problems in Australia, and specifically those experienced by Australia’s older population.

Working with the Australian Digital Health Agency for two years planning and developing the protocols and security requirements for the software, ���سԹ� became the first to use the PSML in December 2019.

We are very honoured to be recognised on the AFR Boss Most Innovative Healthcare Companies List for our involvement with the Pharmacist Shared Medicine List (PSML). Many of our patients using our dose administration aids are older Australians. Our �±�����ٱ��-�貹��® medication pack provides assistance to ensure they are taking their medicines safely and at the right time each day, which may help them stay in their own home, instead of needing additional care,” says ���سԹ� Managing Director, Pharmacist and inventor of the Webster-pak, Gerard Stevens AM.

But the pack itself only contains those medicines taken orally and packed in the Webster-pak. The addition of the ��in My Health Record will allow pharmacists using ���سԹ� systems to better communicate the complete list of a consumer’s medicines in a single clinical document. This will make a big impact – for that person’s GP, specialist, clinician at the local hospital – by giving them a better understanding of the medicines that person is taking.”

The����is a consolidated list of medicines prepared by a pharmacist and uploaded to a patient’s My Health Record.��The PSML will compile both prescription and non-prescription medicines, including over-the-counter and complementary medicines, such as vitamins and herbal remedies.

The overview the PSML will provide for healthcare providers will enable them to make more informed prescribing and treatment decisions and assist in reducing medication mishaps.

Particularly relevant at times of transitions of care, the����is a comprehensive list of medicines at a specific point in time, such as on discharge from a hospital when a patient’s care is being transferred to another health care provider – a common occurrence in Australia’s elderly population.

Inventium is proud to announce the 2020 Most Innovative Companies list in conjunction with AFR. The global pandemic has truly given rise to the saying ‘necessity is the mother of invention’. We are thrilled to recognise many organisations who have successfully pivoted their offerings and relished the opportunity for change.”

Dr Amantha Imber, Founder, Inventium

ABOUT WEBSTERCARE®

���سԹ�® is an industry leader in medication management. Committed to delivering quality solutions with a focus on patient and resident safety. 

Gerard Stevens AM, company’s founder and a registered Pharmacist, has a relentless passion and commitment to research, development and better patient care. This had enabled ���سԹ� to remain at the forefront of this industry. Our innovations are used throughout the pharmacy, aged care, community and health sectors. This commitment has even led to better health outcomes for Aboriginal and Torres Strait Islander communities. ���سԹ� has developed more than 600 products and services that each offer smart solutions to medication management.

ABOUT THE AFR BOSS MOST INNOVATIVE COMPANIES LIST

The AFR BOSS Most Innovative Companies list (previously the BRW Most Innovative Companies list) is now in its ninth year. The list ranks the most innovative organisations in Australia and New Zealand, by industry. It is the only national list of its kind. The list is judged and compiled by Inventium – Australia’s leading innovation consultancy. Inventium uses a unique, scientifically proven approach to help organisations grow through innovation. In 2020, the list comprised of ten industry lists, compiled from over 600 nominations.

www.mostinnovative.com.au

ABOUT INVENTIUM

Inventium is Australia’s leading behavioural science and innovation consultancy. Since 2007, Inventium has helped over 400,000 people become more innovative and more productive at work. Inventium applies the latest findings from science (psychology and neuroscience) to help organisations unlock growth through innovation. The official methodology partners of the AFR Most Innovative Companies list and the AFR Best Places to Work List. Inventium is also a proud BCorporation.

www.inventium.com.au

ABOUT THE AUSTRALIAN FINANCIAL REVIEW

For more than 50 years The Australian Financial Review has been the authority on business, finance and investment news in Australia. It has a reputation for independent, award-winning journalism and is essential read-ing for Australia’s business and investor community. The Australian Financial Review is owned by Fairfax Media Limited [ASX:FXJ], a leading multi-platform media company in Australasia.

Media contacts:

���سԹ�: Fleur Townley, Lanham Media, fleur@lanhammedia.com.au, 0405 278 758

Inventium: Gabby Webb, mic@inventium.com.au (03) 9018 7455

www.afr.com

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WINNER Good Design Awards Gold Accolade

�±�����ٱ��-�貹��® 6 Dose (Parkinson’s) Wins Good Design Award Gold Accolade in Australia’s International Good Design Awards.

MEDIA RELEASE
The winners of Australia’s peak international design awards – the highest honour for design and innovation in the country were announced today during the 2020 Good Design Week. 

�±�����ٱ��-�貹��® 6 Dose (Parkinson’s) received a prestigious Good Design Award Gold Accolade in the Communication Design Packaging category in recognition for outstanding design and innovation.

Managing Director Gerard Stevens AM says “We are incredibly proud to win this award. Medication management is a major concern for someone living with Parkinson’s and their families and ensuring adherence is key to improving the quality of life for patients,” said Gerard Stevens AM, Managing Director of ���سԹ�. “This prompted ���سԹ�, in partnership with Parkinson’s NSW, to develop a special medications folder specifically for Parkinson’s drugs.”

Almost 14,000 Australians are diagnosed with Parkinson’s every year. While the disease cannot be cured its symptoms can be managed with a combination of medication and multidisciplinary support, enabling people with Parkinson’s to live independent and productive lives.

However, once medication is prescribed, it is lifelong and requires taking medications on time, every time. Current treatment largely relies on prescription drugs administered in tablet or capsule form and can involve multiple daily doses and complex dosing regimens. This complexity plays a part in poor compliance among patients. Some studies suggest non-compliance is as high as 67 percent.

About �±�����ٱ��-�貹��® 6 Dose (Parkinson’s)

Webster-pak medication systems are packed by your local community pharmacy. They are the safest, most comprehensive medication systems available. The new Webster-pak 6 Dose (Parkinson’s) packaging system specifically supports people with Parkinson’s disease and other complex regimens, to manage their medications correctly according to their unique treatment plan.

The distinctive fuchsia Webster-pak folder sets out medication in a useful blister pack that arranges the medications and the specific times they need to be taken throughout the day. The Parkinson’s Webster-pak is specifically aimed at aged care facilities but is equally appropriate for home use.

“The Parkinson’s Webster-pak is particularly useful in aged-care facilities where there are often numerous medication rounds to be made which can make it very challenging to deliver medication on-time every time. Feedback from the pilot was that the bright colour helped a lot as a visual prompt to give those medications first and at exactly the right time,” continued Mr Stevens.

Designed By:
���سԹ�

Commissioned By:
���سԹ�

Designed in:
Australia

The annual Good Design Awards is Australia’s oldest and most prestigious international Awards for design and innovation with a proud history dating back to 1958. The Awards celebrate the best new products and services on the Australian market, excellence in architectural design, engineering, fashion, digital and communication design, design strategy, social impact design and young designers.

More than 55 Good Design Awards Jurors evaluated each entry according to a strict set of design criteria which covers ‘good design’, ‘design innovation’ and ‘design impact’. Projects recognised with a Good Design Award must demonstrate excellence in good design and convince the Jury they are worthy of recognition at this level.

The Good Design Awards Jury praised , commenting: “A simple and clever idea that is very well executed. What an opportunity to provide a simple solution that suits a multitude of needs, creating clarity for patients, and reducing excess packaging in the process. This is adaptability at scale with a punchy colour and design.”

Dr. Brandon Gien, CEO of Good Design Australia said:
“Receiving a Good Design Award is a significant achievement given the very high calibre and record number of entries received in 2020.”&�Բ�����;

“There’s no doubt it has been a really tough year for everyone so it’s nice to be able to share some good news for a change. The projects represented in this year’s Good Design Awards shine a positive light on our creative and innovative capacity as human beings. These inspirational winning projects give me hope and optimism that our design community will continue to innovate, no matter how challenging the world around us is,” said Dr. Gien.

“Australia’s Good Design Award is more than a symbol of design excellence – it represents the hard work and dedication towards an innovative outcome that will ultimately make our lives better. These projects showcase the shear brilliance of design and the potential it has to improve our world,” said Dr. Gien.

The 2020 Good Design Awards attracted a record number of submissions with an astonishing 835 design projects evaluated in this year’s international design awards.

– ENDS –

About Good Design Australia and Australia’s Good Design Awards
Good Design Australia is an international design promotion organisation responsible for managing Australia’s annual Good Design Awards and other signature design events. With a proud history that dates back to 1958, Good Design Australia remains committed to promoting the importance of design to business, industry, government and the general public and the critical role it plays in creating a better, safer and more prosperous world.

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Our Most Important Safety Feature: Photo Identification

Safe Medication Administration Relies on Facial Recognition

Computers may have surpassed the human brain at many tasks, but not yet with facial recognition, which is a highly evolved human capability. As a result, photo identification remains a crucial feature of systems that involve high-risk security and support human safety.

So it makes sense to apply this policy within .

The Face of RACF

RACF staff face huge demands – often run off their feet, with limited opportunity for high-level training to manage increasingly high-care needs of residents.

In such environments, often with locum staff, we must employ the best systems. This involves, maximising RACF staff adherence to duties and tasks, and minimising the risk of a harmful error impacting on a resident.

The systems employed by your facility need to be intuitive to support staff adherence to protocols. They should also offer an easy rhythm to daily tasks which supports efficiency and job satisfaction. The ‘icing on the cake’ – adherence offers the ultimate comfort that errors aren’t being made.

We Never Forget A Face

Facial recognition is a skill that requires no training. For this reason, the resident photo is a core element of all systems we develop for RACFs. From our gold standard medication system, Unit Dose 7^®, to our iconic �±�����ٱ��-�貹��® Multi Dose, and our convenient alternative, the Portion-pak^® system. A large, high resolution colour image will quickly confirm the identity of residents.

The extra-large colour image of the resident on the front cover is also a feature of ���سԹ�’s RxMedChart medication chart. In fact, photo identification remains the most consistent safety feature throughout our extensive range of medication systems, charting and software options.

Within busy RACF environments, where errors have life and death consequences, employing photo identification protocol is a ‘no-brainer’ decision. A simple glance can confirm with confidence, that the person in front of you matches the identity on your list.   

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Why A Unit Dose Medication System is Right for Your Facility

Unit Dose medication packs are the safest and most compliant type of dose administration aid for Residential Aged Care Facilities. ���سԹ� developed the Unit Dose 7^® system to simplify medication management, and bring safety and ease to your rounds. The Unit Dose 7^® Webstercard is a disposable version that is lightweight and efficient.

Unit dose medication packs are safer for residents because they help reduce the risk of medication errors. The Unit Dose 7 system is more efficient for packing pharmacies, and consequently more economical for aged care facilities. With improved safety and efficiency in medication administration, facilities can better manage professional resources and focus on patient care.

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A brief guide to ���سԹ�’s updated reporting features. 

An increasing emphasis on safety and quality standards, the need for better monitoring, documentation and reporting is all at the forefront of Residential Aged Care Facility (RACF) management priorities. It is now more vital than ever to always have the most up-to-date, accurate information, easily available and accessible to all healthcare providers.

Clear, concise, and relevant patient information reduces the risk of mistakes in medication administration and ensures a smooth handover between facility staff and healthcare providers. Detailed data is key to improving processes, ensuring quality patient care and better health outcomes for your residents.

With that in mind, the ���سԹ� team has expanded the reporting repertoire in its latest MMS® (Medication Management Software) and MedSig® e-signing software updates. Here are a few of the essential reports we believe will change your (work) life for good.

1. Psychotropic Medication Report

Currently a hot topic with the Royal Commission into Quality Care Standards, this report summarises, graphs and details all psychotropic medications taken by residents at any point in time. With the ability to categorise by Resident or by Drug Class, this report allows you to quickly identify and monitor the use of psychotropic drugs in your facility. Your pharmacy can provide an excel version to simplify your monthly self-assessment reporting processes.

2. Psychotropic Medication Changes Report

The Psychotropic Medication Changes Report lists all changes of psychotropic medications within a specified date range. This report allows you to clearly identify changes overtime and provides evidence of minimising chemical restraints according to the Quality and Safety Commission.

3. Falls & Confusion Report

The Falls and Confusion Report looks at a resident’s current medication profile and uses a scientifically proven mechanism to identify those with a high anticholinergic burden index. This is essential to understanding the needs of new residents upon admission to the Residential Aged Care Facility.

This report can also be generated per section, for instance if an existing patient is being transferred between wings, you can update new and existing staff to make sure all are aware of the vulnerabilities of patients in their care.

4. Polypharmacy Report

The Polypharmacy Report provides a summary of the number of medications a resident is currently taking. This can be produced to include or exclude PRN medications for your convenience. The report acts as a prompt if a resident is taking over 9 medications, and a referral for a Residential Medication Management Review (RMMR) may be suggested.

This is an essential report to ensure resident medications, interactions and side effects are being regularly monitored to ensure the best health outcomes for the patient.

5. Family Conference Report – Medication Care Plan

When preparing for family conferences or assessing medication care plans, this report gives you all the detail you need to review patient care. The report consists of three parts;

• The patient’s complete and current medication profile.
• Medication information summary, including the use of medications and possible adverse reactions; and
• Clinical correlation report, which details the history of dosage changes of the patient’s medications.

This report gives you all the data and detail to confidently speak with patient family members on the quality of care their loved one is receiving at your Aged Care Facility.

With monthly, weekly, and daily reporting, you can be sure your facility is empowered with the data to make informed clinical decisions.

How to Generate These and Other Reports?

Your pharmacy will be able to provide you with these reports via their MMS software. You can also access the Psychotropic Medication Report and a selection of other clinical reports in your MedSig software. Reduce the wait time requesting these from your pharmacy and find out what reporting you have at your fingertips in the MedSig admin portal.

This is a selection of the Top Five essential reports we believe will change your workflow and improve quality standards at your facility. But there are many more clinical and management reporting options available. To see the full list and to learn more about our reports, follow the link below.

At ���سԹ� we aim to always understand your needs and help improve your ability to care for the Australian community. These reports were created at the request of, and in cooperation with our amazing RACF partners. If there is any report you require or any way we could provide better assistance, please contact us on info@webstercare.com.au or 1800 244 358 to discuss specific needs of your facility.

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Applying the ‘Kaizen’ principle to achieve efficient workflow and productive medication packing. 

By AM B.Pharm, FPS, AACPA, FASCP*

One of my guiding principles has its roots in the assembly lines and corporate meeting rooms of post-war Japan. ‘Kaizen’ describes the process of continuous quality improvement. It is the belief that everything can be improved through ongoing trial and error. A ripple from the smallest positive change can create a flow that achieves the most productive and cost-efficient processes across an organisation.

I was first introduced to Kaizen by a manufacturer who described how a machine operator becomes ‘as one’ with the machine. The operator can pick the slightest change to the rhythm or sound. Allowing them to intervene early, which can be crucial to prevent a bad batch or a machine failure.

So what does a post-war Japanese industrial concept have to do with pharmacy? Eliminating issues within any process improves productivity and output. This means fewer recalls and a corresponding reduction in costs. Quality therefore costs less. It makes sense to me.

The concept of Kaizen offers similar applications in pharmacy. We get into a zone of concentration – being totally in the moment – where we can almost intuitively identify when something is out of the ordinary, irrespective of however slight an irregularity might be. It is both an art and a mindset.

Kaizen inspired the fundamental thinking I put into the MedsPro® Medication Packing Solution. MedsPro arose from my desire to ensure we achieve the same accuracy in manually hand-packing medication as we get from the completely automated MedsPro® Packing Robot.

Successfully applying the Kaizen concept creates an environment of movement and rhythmic momentum. 

The first step in applying this concept to the development of the MedsPro solution was to make sure everything is in reach – no more than one-and-a-half steps. The one-and-a-half steps actually came from a staff member who played netball. For the technician preparing a �±�����ٱ��-�貹��® or Unit Dose 7® pack, having everything they need within one-and-a-half steps, helps to foster a rhythmic momentum. With this rhythm comes productivity and quality output.

We have zero tolerance for error in pharmacy. We have a responsibility to ensure the protection of the community and those most vulnerable. The systematic – almost automatic – process of MedsPro helps cut packing errors to zero.

The MedsPro solution creates a productive packing rhythm with numbered and colour-coded shelving positions to store the medication. These features ensure the most frequently used medications are always closest to the packing technician to improve their flow of movement. The MedsPro process is a unique workflow solution, acknowledged and strengthen by our current patents.

Before MedsPro I remember watching staff packing out of the ‘integrity bags’. They were sitting and working diligently, no doubt, but I never really had a sense of how efficient or productive they were.

Now I can ‘feel’ the efficiency just by standing in their workspace. I can measure their productivity through the reporting and audit trails. I don’t have to guess. I can tell which staff are more productive than others. That matters when staff put in the effort to optimise their performance above and beyond others. Why should they not be acknowledged and rewarded?

Achieving and feeling the rhythm makes the work more interesting and actually reduces stress. It’s the same as the meditative concept of being in the moment. Letting muscle memory guide our packing process has a soothing effect, as well as being most efficient. Our staff feel this way and no I have no doubt yours will too. The greater the rhythm, the fewer the interruptions, the closer you get to achieving the Kaizen principle.

The closer we get to achieving ‘pure’ Kaizen, the greater the accuracy in outcomes, and the greater reduction in mistake-related costs.

In my pharmacy we packed 574,000 individual doses of medication over a five-week period without even one ‘correction’ required. In this context, ‘correction’ is a soft term where the pharmacist checking packs identifies an anomaly before it is delivered to customers. It’s about never allowing a mistake to get out. Never the wrong medication. Never the wrong dose. The sense of achievement is palpable!

If you operate with MedsPro now, or plan to in the future, my best advice is to set it up as we recommend. It is an optimised system; a practiced process to follow. Doing so will achieve immediate benefits in productivity enhancement, incredible accuracy and flexibility.

This is one more innovation that continues to have a direct benefit to medication management safety. It is also a win-win situation: reducing the chance of error means reducing patient risk; and greater efficiency helps to keep costs down. It’s the perfect example of why quality costs less.

* Gerard Stevens is founder and Managing Director of ���سԹ�, Australia’s leading provider of state-of-the-art medication management systems.

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How DAAs are protecting the independence of patients and safeguarding quality medication management in home care.

Effective medication management plays a large part in maintaining safety and quality standards in home care. report found, 250,000 hospital admissions in Australia each year are due to medicine-related problems and half of these are preventable. Medication management is dictated by the policies, procedures and systems that care organisations have in place; but it can also be as simple as the efforts of family members and care providers, helping patients with their regular �±�����ٱ��-�貹��®. Regardless of who is providing the support, it’s important to have tightly regulated conditions to protect against potential hazards related to mismanagement of medications.

Effective medication management largely impacts the independence of patients. The , states that patients should be encouraged to safely manage their own medications for as long as possible. By providing medication support and encouraging self-administration, we can delay the need for patients to be admitted to hospitals and residential aged care facilities, while also improving their well-being and sense of self proficiency.

Dose Administration Aids (DAAs) such as the �±�����ٱ��-�貹��® medication pack, play an important role in medication management as they prompt and assist the user to take their medications correctly and on time. The key benefits of the Webster-pak medication pack include a colour patient photo, brightly coloured dosage times, individual blisters, a full list of medicines, and large fonts – also available in the patient’s native language. These carefully designed features prompt the patient or care provider when to take each medication.

Safety and quality guidelines dictate that unless care providers are registered nurses or supervised by a registered nurse, they are not able to administer, but only prompt and assist in the self-administration of medication. This is where DAAs, such as the �±�����ٱ��-�貹��® medication pack, are valuable as they eliminate the need for care providers to make clinical decisions around medication administration. With the help of the �±�����ٱ��-�貹��®, medication management is simplified to prompt and assist practices in line with correct medication support guidelines.

DAAs such as the �±�����ٱ��-�貹��®, satisfy the extended Rights of Medication Support by ensuring administration;

• To the Right Person
• By the Right Route (mouth, eye, ear, skin)
• Of the Right Number of Tablets
• At the Right Time
• Accompanied by the Right Documentation

The �±�����ٱ��-�貹��® goes further to also address the Rights of Medication Administration that only Registered Nurses are qualified to complete to ensure the;

• Right Medication
• Right Dose

The �±�����ٱ��-�貹��® simplifies the process of taking medications as its features address all the above criteria for safe administration. According to the Australian Nursing and Midwifery Federation (ANMF), all DAAs must be tamper proof and checked by a pharmacist, which means the integrity of the doctor’s medication order remains unchanged and safe for the patient. It also means it does not require a registered nurse onsite to check the correct medication and dosage before administration. To reduce risk of medication mismanagement or incorrect administration, you need to eliminate the need for care providers to make any clinical decisions when assisting their patients. DAAs achieve this by addressing all rights of medication support and administration. By using a �±�����ٱ��-�貹��®, all care providers – even those without training such as family members, can prompt and assist the administration of medicines of the right amount, at the right time.

An effective medication management plan makes use of DAAs in line with a Home Medication Review by the Doctor. A Home Medication Review maintains best practices of administration, compliance and storage of medicines. The full management process also includes the use of a signing sheet for documenting when medication was given, and a PocketProfile to ensure a full list of all medications a patient is taking is readily available for all care providers.

In line with the Home Medications Review, the capacity of the individual to self-administer and manage their own medications must constantly be assessed. When reviewing the capacity of the individual, we determine the extent of their abilities and make a judgement on the degree of external assistance the individual needs to maintain safe medication management. It is important to note that with a DAA system such as the �±�����ٱ��-�貹��®, safe management can be maintained at all levels of capability. Whether the patient can fully self-administer, if they need a family member or care provider, or even a registered nurse to assist them, �±�����ٱ��-�貹��® allows you to administer the correct medication at the correct time.

At every possible opportunity patient independence must be protected by encouraging and supporting individuals to self-administer their medication. When safe medication management practices such as �±�����ٱ��-�貹��® DAAs are in place, we can maintain the independence of elderly people and reduce the risk of hospitalization due to incorrect management of their medications.

Learn more about the �±�����ٱ��-�貹��® medication pack or call 1800 244 358 now to speak to our Professional Services team.

Attendant Care Industry Association. (2008). Administration of Oral Medication in the Community by Attendant Care Support Workers.

Australian Pharmaceutical Advisory Council. (2006). Guiding Principles for Medication Management in the Community. Australian Government Department of Health and Ageing.

Australian Nursing and Midwifery Federation. (2013). Nursing Guidelines: Management of Medicines in Aged Care.

. (2020). Medication Management in Home Care. [Video Webinar]

Pharmaceutical Society of Australia. (2019). Medicine Safety: Take Care. Available at                                                                                                                                           

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���سԹ� remains open through COVID-19 challenges

To all our customers,

We hope you, your team and your family are all healthy and safe. 

Just a quick note to say that we REMAIN OPEN ACROSS ALL OUR LOCATIONS, for your medication management software and ���سԹ� packaging materials needs.  

In light of COVID-19 we have made internal changes with splitting up our teams and where possible working from home.

We remain committed to maintaining our regular turnaround times on orders.  

CUSTOMER SERVICE ARE READY TO HELP 
Contact our Customer Service Team 1800 244 358.
9:00am – 5:30pm Monday to Friday AEST.

Sincerely

Gerard Stevens AM
Managing Director
���سԹ� Pty Ltd 
Australian Owned – Family Business

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